Delivery Policy
Delivery policy
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Ready-stock items will be delivered within approximately 1-3 working days (SF Express once when purchasing over $2,000)
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Korean pre-order products will be delivered within 7-14 working days (excluding holidays). Buyers should evaluate whether they can wait before purchasing.
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If the ordered goods are out of stock, a dedicated person will contact you immediately and a full refund will be made. The money will be refunded within 24 hours after the customer provides their account information.
PS: Due to business issues, we will not using credit card for refunds.
All items are non-refundable
When the goods are sent out, they will be carefully checked to ensure quality. If there are any omissions or problems with the goods, please be sure to take photos and contact us within 24 hours.
WhatsApp: 90997143 or Facebook inbox: quarter.HongKong
One-time exchange service is provided for regular-priced items (excluding shoes and jewelry)
Please contact us via WhatsApp within three days of receiving the goods (and make sure they are brand new and unused): 90997143
Buyers are responsible for the return and exchange (2 times) shipping costs.
quarter reserves the right of final decision.